Legal

Terms of Use

Plain-English website terms.

Last updated August 2026.

Welcome to Monarch Celebrations, LLC, a Florida limited liability company in Cape Coral ("we", "us", "our"). These Terms govern your use of this website, the client portal at portal.monarchcelebrations.com, the vendor application, the RSVP pages we host for a client’s event, and the quote calculator.

If you have signed a Services Agreement with us, that agreement controls. Where anything on this page conflicts with a document you actually signed, the signed document wins. These Terms govern your use of the website and portal; they do not define the coordination services you bought, do not change your price, and do not change your cancellation terms.

Who may use this site

You must be 18 or older to create a portal account, submit a vendor application, or enter into any agreement with us.

Guests may be minors, and we plan for that. Quinceañeras and similar events routinely involve guests under 18. A guest who receives an RSVP link is not creating an account and is not agreeing to these Terms — they are answering a question on behalf of the host who invited them. We ask guests for the least we can, and the host, not the guest, is the person we have a relationship with. What we collect and how long we keep it is in the Privacy Policy.

The client portal

Your account. You are responsible for what happens under your sign-in. Keep your credentials to yourself, and tell us promptly if you think someone else has them. We may suspend an account immediately if we believe it has been compromised.

Availability. The portal is a launch-stage system run by a small business on third-party infrastructure. We do not promise a specific uptime percentage, and we say so deliberately rather than publishing a number we cannot stand behind. What we do commit to — response times, support hours, and your right to export your data — is in the Service Level Agreement.

Ending access. We may suspend or close a portal account for non-payment, for the conduct described below, or when an engagement ends. Before access ends you have an export window; its length is in the Service Level Agreement. We will not destroy something you still have the right to request.

What you submit

Vendors. When you apply to the directory, you are asking us to publish what you send — business name, description, photographs, contact details, service areas — on a public page that search engines will index. You grant us a non-exclusive, royalty-free licence to display that material for as long as your listing is live. You keep ownership, and you can ask us to remove or correct it at any time.

You confirm that you have the right to give us what you send — in particular, that you hold the rights to photographs you upload, including any photographer’s rights and any releases from people appearing in them.

Clients and guests. Material you put into the portal — documents, photos, messages, guest lists — remains yours. You grant us only the licence we need to provide the service: to store it, display it back to you and to people you have shared it with, and to work on your event. We do not use it to advertise without a signed marketing release.

Acceptable use

Do not break the law, impersonate anyone, scrape or bulk-download the site or the vendor directory, probe or attack the site or portal, upload malware, attempt to reach another person’s portal data, or use anything here to build a competing directory. Ordinary, non-automated use of the directory to find and contact a vendor is exactly what it is for.

The quote calculator and published pricing

An estimate is not an offer, and it is not a quote. The calculator gives you a good-faith figure from the inputs you provide, so you can decide whether to have a conversation. It does not account for your venue, your date’s real availability, your guest list, or anything we would learn on a discovery call.

Published prices and package contents can change. The price that binds us is the one in a written proposal or a signed Services Agreement — never a figure on a web page.

Third-party services and links

The site loads or links to services we do not control — a scheduling tool, map imagery, fonts, vendor websites, social platforms. Using them means their terms and privacy practices apply, not ours. The Privacy Policy lists which third parties receive data when you load a page.

Intellectual property

Site content — text, design, photographs, the Monarch name and butterfly mark — is ours unless marked otherwise, and vendor logos and photographs are used with permission. You may read, print, and share pages for your own non-commercial use. You may not republish the content as your own or use our name or mark to suggest an endorsement we have not given.

Copyright complaints. If you believe something here infringes your copyright, email Jessica@monarchcelebrations.com with enough detail to identify the work and the page, your contact details, and a statement that you believe the use is unauthorized. We will look at it promptly and remove anything we should not be showing.

No warranty

The site and portal are provided “as is” and “as available”, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the site will be uninterrupted, timely, secure, or error-free. Nothing here disclaims a warranty that cannot be disclaimed under Florida law.

Limitation of liability

To the fullest extent Florida law allows, Monarch is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost data, or lost opportunity, arising out of your use of the site or portal.

A specific monetary cap for site and portal use is pending review by a Florida-licensed attorney. We would rather say that than publish a number nobody has approved.

Indemnification

If you submit material to the vendor directory, you agree to cover claims arising from that material — concretely, a claim by a photographer, or by a person appearing in a photograph you uploaded without the right to do so.

Electronic communications

By using the site or portal you agree we may communicate with you electronically — email and in-portal notifications. Notices sent that way satisfy any requirement that they be in writing. You can withdraw consent to marketing messages at any time without affecting messages we must send to run your event.

Changes to these Terms

We may update these Terms. When we do we will change the last-updated date and, for a change that materially affects your rights, say so plainly on the page. Continued use after a change means you accept it. If you do not, stop using the site and tell us — for a portal account we will help you export and close.

Governing law and disputes

Florida law governs these Terms. Exclusive venue is Lee County, Florida, matching the Services Agreement.

We do not include an arbitration clause here, deliberately. The signed Services Agreement puts client disputes through negotiation, mediation and arbitration; extending that to anyone who loads a web page would bind people who signed nothing.

The rest

If a provision is unenforceable, the rest stands. Not enforcing a term once does not waive it. You may not assign these Terms; we may, to a successor of the business. These Terms, the Privacy Policy and the Service Level Agreement are the whole agreement for site and portal use — and again, a signed Services Agreement controls over all of them.

Contact

Questions about these Terms, or accessibility barriers: Jessica@monarchcelebrations.com. Monarch Celebrations, LLC, Cape Coral, Florida. We respond within 5 business days.